Acceptance Of Terms
Foodel, a platform for online ordering and delivery management owned by Mhouse Business Solutions Ltd. incorporated in Scotland (2nd Floor West, Excel House, 1 Renshaw Place, Motherwell, ML1 4UF) which is operating through its subsidiaries Foodel, provides its service (as defined below) to You through its website located at www.foodel.it (the “Site”), subject to this Terms of Service agreement (“TOS”).
By accepting this TOS or by accessing or using the Service or Site, You acknowledge that you have read, understood, and agree to be bound by this TOS. If You are entering into this TOS on behalf of a company or other legal entity, You represent that You have the authority to bind such entity and its affiliates to these TOS, in which case the terms “you” or “your” shall refer to such entity and its affiliates. If You do not have such authority, or if you do not agree with these TOS, You must not accept these TOS and may not use the Service.
Foodel may change this TOS from time to time without prior notice. You can review the most current version of this TOS at any time at www.Foodel.it. The revised terms and conditions will become effective upon posting, and if You use the Service after that date, we will treat your use as acceptance of the revised terms and conditions. If any change to this TOS is not acceptable to you. Your only remedy is to stop accessing and using the Service.
Description Of Service And Use Of License
Our subscription services and software is sold as per license software. Any replicated content without purchasing new licenses is prohibited.
Foodel may agree or deny service to any person or company without any prior notice; if Foodel received any prior payment before the denial of service, Foodel would generate a full refund of the money received. Foodel is not responsible for any additional money spent on the project by this person or company.
General Conditions / Access And Use Of The Service
You shall not modify, adapt or hack the Service to falsely imply any sponsorship or association with Foodel, or otherwise attempt to gain unauthorized access to the Service or its related systems or networks. You are responsible for all information, data, text, messages or other materials that You post or otherwise transmit via the Service.
You are responsible for maintaining the confidentiality of your login and account and are fully responsible for any activities that occur under your login or account. You agree and acknowledge that your login may only be used by one (1) person – a single login shared by multiple people is not permitted. You may create separate logins for as many people as your plan allows. Foodel reserves the right to access any or all your accounts to respond to your requests for technical support.
You acknowledge that this TOS is a contract between You and Foodel, even though it is electronic and is not physically signed by you and Foodel, and it governs your use of the Service and takes the place of any prior agreements between You and Foodel.
It is the sole responsibility of the Customer to ensure that the Customer Content is complete, accurate, current, legal and decent reflecting the true state and features of the displayed information. The Customer acknowledges that he/she owns the displayed information or has the legal right to display the information and Customer Content on the Customer Websites. The Customer is responsible for ensuring that his/her Customer Website complies with local law.
The Customer is responsible for drafting the terms of use and privacy policy for his/her Customer Website. The Customer is also responsible for drafting the privacy policy for his/her Customer Website. The Customer Web site’s privacy policy must contain terms that are at least as protective of a user’s privacy as those contained in this Agreement.
The Customer agrees that we shall not take any responsibility for comments and reviews posted on the Customer Websites by Users or imported from third parties sources and we shall not be liable to the Customer should the review turn out to be injurious to the Customer, or give rise to any claim, or cause loss or damage to the Customer.
If the Customer operates in a similar business to ours, we reserve the right to refuse to offer our Services to them.
Trademarks
“Foodel” and Foodel’s various logos used or displayed on the Service are trademarks of Foodel and you may only use these trademarks or logos for promotional purposes to identify yourself as a customer or user of the Foodel products and services, provided you do not attempt to claim ownership of the marks by incorporating any of them within your names or offerings.
Logos, brands, names and other information shown on this site from other companies and websites is for demonstration purposes only and does not involve Foodel with any of them directly or indirectly. Any other brand or business mentioned. Foodel will always remove any information or content on Foodel.it from any other sites or businesses as per request in less than five working days. To consider as a valid request, an email must be sent to info@foodel.it
Payments And Refunds. (14-Days No Risk Money Back Guarantee)
We offer money back guarantee on our packages when purchased at regular price within 14-calendar days after purchase. To get a refund, please contact sales@mhouse.uk – The money back guarantee does not apply to any custom work and does not apply to any special project offered outside of our fixed plans. The custom design is not covered by the money back guarantee. The upload for Apps done by the seller is not covered by the money back guarantee. By accepting these terms and conditions, the buyer is accepting these conditions and understands the costs involved.
Past 14- calendar days, Foodel does not provide refunds or credits on any plan.
No matter the reason, Foodel does not provide refunds for any custom work, apps purchase, custom invoices, extensions, purchases on our marketplace or any other service that we provide.
On any purchase of our ordering apps, orders apps, drivers apps or any other apps that we may release in the future purchase refunds are not available because it requires work on our side to set up the apps. If any bugs are found we will fix and release on next versions of the app, bug fixes updates are free of cost. If you are not 100% sure of your purchase, please play with our demo some more.
The apps are sold as they are, any additional change or improvement is considered customization.
Foodel has a zero tolerance policy for chargebacks. Any customer who disputes a credit card payment that is found to be valid will be permanently banned from using the Service.
No Foodel employee or agent has the authority to vary any of the Foodel site’s policies, prices or the terms and conditions governing any sale.
Downgrading your account may cause the loss of features or capacity of your account. Foodel does not accept any liability for such loss. Prices of all Services, including but not limited to monthly fees to the Service, are subject to change upon 30 days notice from us, active subscriptions price won’t change unless you want to. Such notice may be provided at any time. Also, special pricing may apply for customers with an exceptionally high number of end-users or an unusually high monthly usage of the Service.
The account owner will receive an email receipt upon each credit card charge.
Foodel uses a third-party intermediary to manage credit card processing, and this intermediary is not permitted to store, retain, or use your billing information except to process your credit card information for Foodel.
The Customer may agree to a one (1) month or twelve (12) month contract agreement with us where the payment is made in advance for the agreed contract term. The Service will be provided in less than 7 working days after we have received the payment and the proper information that we request after the payment is received.
At the end of the contract term, the Customer’s contract will automatically renew for an additional contract term until explicitly canceled by the Customer. Cancellation must be issued via the Customer’s account on Foodel.it or via emailing to sales@mhouse.uk. Any cancellation issued via the Customer’s account on Foodel.it must be done at least one (1) day prior to the end of the contract term. Any cancellation not issued via the Customer’s account on Foodel.it must be done five (5) days before the end of the contract term to allow for adequate processing time.
Services canceled at the Customer’s request before the completion of the contract term are not subject to a refund. As we offer the script open source or as per installation basis you won’t be able to ask for a refund later, so if you are unsure you want our services or system, please play with our demo.
If the Customer fails to comply with any of the terms of this agreement and we terminate the Customer’s Services before the completion of the contract term we will not refund any payments.
If the Customer agrees to a contract agreement with us, he/she agrees to us, or our third party service providers, storing his/her payment card information. The Customer expressly agrees that we are authorized to charge him/her (i) a fee for any applicable Services billed on a monthly or yearly basis, (ii) any other fees for Services he/she may purchase, and (iii) any applicable taxes in connection with his/her use of the Services to the payment card he/she provides and to reimburse us for all collection costs and interest for any overdue amounts.
If the payment card the Customer provides expires or fails to make the payment and he/she does not provide new payment card information or cancel his/her account, the Customer authorizes us to continue billing him/her, and he/she agrees to remain responsible for any uncollected fees.
All fees shall be paid in Pound Sterlings.
Cancellation And Termination
If you are subscribed to a Paid Plan, and You stop paying for the Service, there will be a suspension of your account and will be reactivated once the payment is completed, if the account is suspended or inactive for more than six months the account will be deleted.
If you are subscribed to a Paid Plan, and You stop paying the Service, there will be a suspension of your account and will be reactivated once the payments your cancellation will take effect immediately and you will not be charged again.
Services may be terminated by us at any time, without penalty and notice, if the Customer fails to comply with any of the terms of this agreement.
The Customer agrees that we will not be liable to him/her or any third party for the termination of the Customer’s access to the Service.
Upon termination, we have the right to delete all data, files, or other information that is stored in the Customer’s account.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
The Services and Foodel.it are provided on an “AS-IS”, “AS AVAILABLE”, “WITH ALL FAULTS” basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
To the extent permitted by the applicable law, we will not be liable for any indirect, special, incidental, consequential loss or damage whatsoever (including but not limited to loss of business, opportunity, data, profits, loss of or damage to property) arising out of or in connection with the use of the Services or caused on any theory of liability, including but not limited to product liability.
We make no warranty that the functionality of the Services will be uninterrupted or error-free, that defects will be corrected or that the Services or the server that makes it available are free of viruses or anything else which may be harmful or destructive. We make no warranty that the Customer Content will not be lost or corrupted and we shall not be responsible for any loss, destruction, alteration, unauthorized disclosure or corruption of Customer Content.
BUGS OR ERROR FIXES GUARANTEE
Full Bug fixes (if it is a bug or error) for free ONLY when the files have not been modified by the customer. We will always do our best to fix it as soon as possible.
Export Compliance
You are responsible for complying with any applicable laws, rules, or regulations governing the export of the Service or any of its components.
Governing Law
These TOS shall be governed by the laws of Scotland. You at this moment expressly agree to submit to the exclusive personal jurisdiction of the courts of Scotland for the purpose of resolving any dispute relating to your access to or use of the Service.
Governing Law
These TOS shall be governed by the laws of Scotland without regard to the principles of conflicts of law. You at this moment expressly agree to submit to the exclusive personal jurisdiction of the courts of Scotland for the purpose of resolving any dispute relating to your access to or use of the Service.